1. Overview

Due to the nature of digital products, all sales are final. Once a digital product has been purchased and delivered, it is non-refundable and cannot be returned. However, we strive to ensure customer satisfaction and will work with you to resolve any issues.

2. Eligibility for Refunds

Refunds will only be considered under the following circumstances:

• You did not receive the digital product due to technical issues on our end (e.g., failure to deliver the product).
• The digital product is corrupted or defective in some way, making it unusable.

3. Non-Refundable Situations

We do not issue refunds under the following conditions:

• You changed your mind after purchasing the product.
• You made the purchase by mistake but have already accessed or downloaded the digital product.
• You are unable to use the product due to lack of expertise, compatibility issues, or unsupported formats on your device.

4. Requesting a Refund

To request a refund, please contact our customer support at wall.art.story24@gmail.com
within 7 days of purchase, providing your order number and details of the issue. We will review your request and notify you within 5 business days if a refund is approved.

5. Resolution of Issues

If a technical problem is discovered, we may offer:

• A corrected version of the digital product.
• Support to resolve the issue with access or usability.

6. Chargebacks

Please contact us to resolve any issues before initiating a chargeback. Unauthorized chargebacks may result in your account being suspended.